Knowledge Base
Adding Artifacts
Adding Artifacts
The Add Artifacts feature allows you to supercharge Yolando's understanding of your brand by adding internal knowledge and proprietary materials that aren't publicly available.
These documents are added to your custom brand knowledge base (RAG), giving Yolando the deep context it needs to generate more accurate, specific, and impactful recommendations, insights, and content. This ensures all AI outputs reflect your actual brand, not just what can be found on the web.
The Impact of Uploaded Resources
Once uploaded, your documents are securely indexed and used to inform several key areas of the platform:
Improve Content Accuracy and Relevance: Ensure generated content correctly references specific product features, integrations, pricing models, and internal policies.
Generate Smarter Strategic Insights: Give Yolando the context of your unique market position, target customers, and differentiators, leading to more tailored competitive intelligence.
Reinforce Your Brand Voice: Provide Yolando with your official brand guidelines, messaging frameworks, and terminology to ensure all generated content is perfectly aligned.
Your Data is Secure: Uploaded documents are processed privately and are used only within your workspace's knowledge base. They are never shared, indexed publicly, or used to train external models.
When to Upload Documents
You'll get the most value from this feature when you upload files that fill in the gaps left by public information. Consider uploading documents when:
You have important brand materials that are not available online (e.g., internal messaging guides, product one-pagers, campaign briefs).
Your public website doesn't tell the whole story about your technical features, brand narrative, or company history.
You want AI-generated content to reflect hyper-accurate feature language and pre-approved messaging.
You've recently rebranded, launched a new product, or updated your messaging and need Yolando to learn the changes instantly.
Supported File Types
You can upload a wide variety of common file formats.
Category | File Types Supported |
Documents | .pdf, .docx, .doc, .txt, .md |
Spreadsheets | .xlsx, .xls, .csv |
Presentations | .pptx, .ppt |
Web & Data | .html, .json, .xml |
Images | .jpg, .png |
Compressed | .zip (ideal for bundling multiple related documents) |
How to Upload Documents
Navigate to Knowledge Base > Add Artifacts.
Click the Upload File button or simply drag and drop your file(s) into the designated area.
Select one or more files from your computer.
Click Upload.
Yolando will then process and index the content, making it immediately available to the RAG engine for use in all future recommendations and content generation tasks.

Best Practices
Prioritize Current and Official Documents: Upload the most up-to-date versions of your brand guidelines, product specs, and messaging frameworks to ensure accuracy.
Avoid Outdated or Irrelevant Information: Do not upload old documents or files containing sensitive customer data that is not relevant for content generation.
Keep Your Knowledge Base Fresh: Periodically review your uploaded documents. Delete and re-upload files whenever your product, pricing, or messaging undergoes a significant change.
What you can ask
Once Yolando is connected, try prompts like these to pull your data straight into the conversation:
“Give me my AI discoverability overview.”
“How am I cited across AI assistants?”
“Compare my visibility week over week.”
“Which sources mention my brand?”
Troubleshooting
Authorization didn’t finish
Reopen the Yolando connector and start the authorization again, then sign in with the Yolando account you want to use.
Which workspace does Claude see?
All of them. A single connection spans every workspace your Yolando account can access — you don’t switch accounts or reconnect to change workspace. Just tell the assistant which workspace you mean.
I don’t have the option to add a custom connector
Reach out to your IT team; your account is missing the necessary permission. Yolando is in the process of getting our MCP listed on the Anthropic & OpenAI directories.
Is my data safe?
Claude only reaches the workspace you authorize, and you can disconnect Yolando at any time from the connector settings.
Any other questions? Get in touch
